Mislabelled products: legal rights for compensation

Anyone who has been harmed as a result of mislabelled products could be entitled to bring a claim for compensation, and we can offer No Win, No Fee legal representation for eligible clients.

As Group Action Lawyers, this is the kind of event that we can represent people for. Not all incidents of the incorrect information on products can lead to harm but, when it does, this is where we may be able to help anyone affected.

When could you claim compensation for mislabelled products?

You could be entitled to pursue a compensation claim for mislabelled products if you have been harmed in any way as a result of the incorrect information on a particular product. This could stem from the incorrect information on medicines for dosages, or errors in respect of the contents of a product that could trigger allergies or adverse reactions.

As Group Action Lawyers, we talk about cases for mislabelled products because this style of claim often forms into a group or multi-party action. Usually, products with errors on the packaging or cartons will at least be in batches of amounts depending on its demand. These could be batches of hundreds or even thousands depending on the product.

An easy thing to happen

There have been plenty of examples of mislabelled products over the years. Not all mean that people come to harm, and sometimes simple errors occur that lead to the information being incorrect. It is not always about anything malicious, but any form of accident could be a form of negligence if people may come to harm.

The UK’s Medicines and Healthcare products Regulatory Agency (MHRA) usually issues notifications when there are problems that need to be addressed with medical matters. In some cases, an error can be an easy thing to happen and there can be no issues at all. For example, in a recent one at the end of 2021, the MHRA published a “Class 4 Medicines Defect Information” for Mometasone Furoate 50 Microgram / Dose Nasal Spray, supplied by PilsCo Ltd. According to the MHRA, the issue was about the label on the bottle saying to “use within 2 weeks of first use”, when it should actually have been, “use within 2 months of first use”, which is understood to have been on the leaflet and carton.

In this case, there should be no issues at all as the mislabelled products are not suggesting it is used for longer than it should. On the contrary, the discrepancy is about using it in less time. This sort of issue can cause confusion, but the primary thing is that the MHRA has determined that there should be no risk at all for anyone using the products.

As we said, this sort of thing can easily happen, but it does not always mean that anyone is at risk, thankfully.

What we do

At the Group Action Lawyers, we represent people who have come to harm as a result of an incident or an event that usually involves many people. Some actions can be small and affect dozens or a few hundred people, whereas some can affect thousands or even millions.

We offer safe claiming routes using our Genuine No Win, No Fee legal representation. This means that we can write off our legal fees if a claim is not successful, subject to the agreed terms and conditions in place.

You can contact our team for free, no-obligation advice about joining our current actions or to discuss a potential new action you may be involved with.