Ticketmaster data breach group action

A Ticketmaster data breach group action is on the horizon as our Group Action Lawyers have taken on a number of cases against the ticketing service for their data breach that was revealed last month.

Some 40,000 victims in the UK are thought to have been affected. Those who used the service between February 2018 and June 2018 may have had their data copied using a hacked piece of script that was reportedly not supposed to have been used for the purposes Ticketmaster were using it.

The Ticketmaster data breach was also identified and reported to the company back in April, yet nothing was done about it.

About the Ticketmaster data breach

The Ticketmaster data breach may well be this year’s big data breach, and the company may find themselves the first to fall foul of the new GDPR that can see companies who commit data breaches fined up to £17m or 4% of their annual turnover.

What we know so far is that a hacker managed to alter the script used at the point of payment for users of the website, meaning personal information and payment data was copied and sent to the hacker(s).

Ticketmaster claimed that the breach was caused by a “customer support product”. The creators of the product have since made a statement confirming that their coding that Ticketmaster was using was not supposed to have been used in the way it was being used and that, had they have known about it, they would have warned Ticketmaster not to use it.

Further, after a stint of customers at a bank falling victim to fraudulent activity, Ticketmaster was warned about a data breach when trends were identified showing that the majority of customers affected had used the service during the Ticketmaster data breach period.

Despite the warnings, nothing was done, and victims’ data was left exposed for several months.

Can victims of the Ticketmaster data breach claim compensation?

We’re taking cases forward for victims of the Ticketmaster data breach on a No Win, No Fee basis because we’re satisfied that there is a case to answer. Given that the data was left exposed for a period of several months, and the fact that they used code that was vulnerable, as well as Ticketmaster being pre-warned about a data breach, we consider that liability will be established.

If you would like to speak to us about your options for claiming for data breach compensation as a victim of the Ticketmaster data breach, you can contact our team on 0800 634 75 75 or fill in a contact form below.

Our Group Action Lawyers are already pursuing claims in the biggest data breach group actions such as the Equifax data hack, We-Vibe, 56 Dean St and many others.